Q:What‘s Your Process Of Buyback?

We update prices weekly,customers send the package to our Hongkong/Shenzhen facilty once accept the prices.Our testers will test the parts/LCD one by one,separate them into different grades,then comes the testing report for customer,we pay the bill once customer confirm the test result.Otherwise,we send them back to customers.

Q:What If Customers Say "No" To The Report?

Firstly,we respect customer‘s choice.we will check with customer for doubtful models,necessary photos/videos will be available.If customer still insist,we will send the package back as it is.

Q:Who Will Bear The Shipping Fee If Customer Ask To Send The Package Back?

Customer will cover the shipping from local to Hongkong/Shenzhen.We will take care of the shipping from Hongkong/Shenzhen to local.

Q:Do You Provide Free Shipping?

Please note our prices do not cover shipping fee.

Q:Do You Provide Shipping Labels?

Yes,we are the VIP customer to FeDex,UPS,DHL.Please provide shipping details including address,weight,volume,Telephone,contact collection date to our purchaser,they will help you out.shipping fee will be subtracted from the test report invoice.

Q:What‘s Your Turn Around Time?

Normally,you will get paid within 1 week.

Q:What‘s Your Payment Way?

We can pay by T/T transfer,Paypal,cash,gold

Q:What‘s Currency You Offer?

We offer,USD,EURO,AUD,GBP,RMB,almost all currency you can see

Q:Do You Accept Pre-Payment Terms?

Normally,We don‘t.But for some long-term customers who can guarantee the result rate,we do pre-paid terms sometimes.

Q:Can I Get Equivalent Compensation If The Forwarder Get The Package Lost?

Unfortunately NO.Shit Happens,if Fedex,UPS,DHL get the package lost,we will try to help you to find the package,if nothing,you will get the compensation same as what we get from the forwarder.